Responsible Gaming

crickex baji Responsible Gaming — Protect Yourself and Your Family

Betting or casino games are only enjoyable when done in a controlled and informed way. crickex baji believes every player should have the tools to set their own limits and access the information they need.

21+ age restriction applies SSL secured 24/7 support Bengali and English support
Our Approach

Gaming is entertainment, not addiction

crickex baji is built as an entertainment platform — where you can enjoy cricket betting, slots, or live casino games with informed decisions. Using gambling to solve financial problems or as a source of income is never safe. Winning and losing are both a normal part of any game — so always avoid betting beyond your budget.

Under our Terms and Conditions, every account holder must be 21 years of age or older. This age limit is not a formality — it is a strict policy to protect minors, and crickex baji enforces it at all times.

If gaming starts to have a negative effect on your daily life, relationships, or finances, it is important to seek help right away. To learn more about us, visit our About Us page, which has full details on crickex baji's values and commitments.

Keep a few key principles of responsible gaming in mind: only bet money whose loss will not harm your life or family. Set a limit on the time and money you spend gaming each day or each week in advance. If you exceed that limit, stop playing for the day. For general questions, check our FAQ section.

21+

All betting and casino activity at crickex baji is for those aged 21 and over only. Age is verified when an account is opened, and we reserve the right to close any account belonging to a minor at any time.

Take Control of Your Own Safety

Self-Control Tools

crickex baji has several tools you can use to set your own gaming limits. Contact the support team via live chat or email to activate any of these features.

Deposit Limit

Set a cap on how much you can deposit into your account per day, week, or month. Once a limit is set, it takes effect immediately; any increase takes a short time to come into effect.

Session Time Limit

Set a limit on how long you play in one sitting. When the set time is up, the system will automatically notify you and log you out if needed, so you do not lose track of time.

Temporary Break (Cooling-Off)

You can temporarily block access to your account for a set period ranging from one day to six weeks. During this time you will not be able to log in and no bets will be accepted.

Self-Exclusion

If you feel gaming is getting out of control, you have the option to permanently close your account for a minimum of six months. This step is completely confidential and can be arranged through the support team.

Gaming History Review

Log in to your account at any time to view a full history of your deposits, withdrawals, bets, and winnings. Reviewing this information regularly makes it easier to understand your spending habits.

Contact the Support Team

To activate any of the tools above or to get advice on limits, contact our support team 24/7 via live chat or email. Talk to us in Bengali and get help right away.

Warning Signs

Signs you should not ignore

If any of the situations below feel familiar in your life, take a break from gaming and talk to someone you trust.

  • You feel a constant urge to bet more and more to try to win back money you have lost.
  • You are using money meant for essential expenses, rent, or food to place bets.
  • You are hiding how much time or money you spend gaming from family or friends.
  • You are trying to stop gaming but cannot, and you feel anxious or restless.
  • You are spending more time gaming instead of focusing on work, studies, or family responsibilities.
  • The same amount of betting no longer gives you the same enjoyment as before, so you keep increasing the amount.
  • You are borrowing money or taking loans from others to cover financial problems caused by gambling.
Ways to Get Help

Do not hesitate to ask for help

Acknowledging the problem is the first step toward a solution. The support options below are free and completely confidential.

crickex baji Live Chat and Email

Our 24/7 support team speaks Bengali. Send a message via live chat now or email us at [email protected] to activate self-exclusion, a deposit limit, or a cooling-off period.

Family and Trusted Friends

Talk openly with people you trust. The support of loved ones increases the motivation to seek professional help and makes recovery much faster.

Professional Counselling

Visit a mental health specialist or counsellor. Gambling-related addiction is treatable, and both public and private mental health services in Bangladesh offer this type of support.

Our Commitment

crickex baji's Responsibility

Age verification is carried out for every new account created at crickex baji. If an account shows signs of risky behaviour, our team reaches out to that account directly to offer assistance.

Under our Privacy Policy, sensitive information such as self-exclusion or limit settings is never shared with third parties. Your identity and decisions remain completely confidential.

We take special care to protect minors. If a child or teenager in your household uses your device, keep parental controls enabled on it. If you notice such a situation, please inform our support team without delay.

Remember, the goal of gaming is entertainment — not a guaranteed source of income. At crickex baji, every game outcome is random, so no strategy or system can guarantee a win in the long run.

Frequently Asked Questions

Questions about responsible gaming

Below are answers to the most frequently asked questions about responsible gaming.

Contact crickex baji's 24/7 live chat or email ([email protected]) and request to activate self-exclusion. The support team will close your account for your chosen period (minimum six months). During this time, no bonus or promotional emails will be sent either.

Yes. Reducing a deposit limit or setting a new one takes effect immediately. However, requests to increase a limit take a little time to process, to protect you from decisions made in haste.

Yes. Your account balance remains intact while a cooling-off or self-exclusion is active. No bets or transactions can be made during this time, but once the period ends and your account is restored, you can withdraw.

An age verification process for 21+ is in place at account creation. Additional identity documents are requested in suspicious cases, and any account identified as belonging to a minor is closed immediately.

Use a strong password and screen lock on your device. If you have children or teenagers at home, enable parental controls on the device. If you suspect misuse, let the support team know — they can advise on additional security measures.

After logging in, go to the account section to see a full list of your deposits, withdrawals, bets, and winnings. You can filter by date and amount, which helps you analyse your spending patterns.